Q
How to place an order?
Please follow our standard ordering process below:
Send Inquiry
→
Receive Quotation
→
Negotiate Details
→
Confirm Sample
→
Sign Contract/Deposit
→
Mass Production
→
Cargo Ready
→
Balance/Delivery
→
Further Cooperation
Q
Do you offer ODM and OEM services?
Yes, absolutely. We can manufacture products according to your technical drawings and customize logos or packaging based on your specific requirements. We also guarantee a worry-free after-sales service.
Q
How long is the delivery time?
The delivery timeline depends on the order volume. Typically, standard production takes approximately 15 to 25 working days.
Q
How do we handle and confirm the payment?
We accept multiple payment methods including T/T, PayPal, Alipay, and L/C. Other payment options may also be accepted upon prior discussion. A 30% to 50% deposit is required to start production, and the remaining balance must be settled before shipping.
Q
Which shipping options are available?
We support various shipping channels including DHL, UPS, FedEx, TNT, EMS, China Post, and Sea Freight. If you require alternative shipping arrangements, please specify them during negotiation.
Q
Can the motor configurations and size be customized?
Yes, customization is fully supported. We can adjust the shaft diameter, dimensions, and other specifications to align perfectly with your project needs.